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HONGSHANJIGUANGKEHUFUWUZHENGCE

宏山激光客户服务团队目前配置有200多名专业员工,包含售前服务、售中服务、售后服务、客户培训等专业团队,从技术工艺咨询、参观考察及来料打样、客户现场考察规划及安装调试、免费的客户人员上岗培训、设备保养检修等方面,提供7*24小时全方位快速响应服务。
  • 售前服务

    SHOUQIANFUWU

    SHOUQIANJISHUZIXUN

    1、GENJUKEHUXUQIU,SUISHITONGGUOWANGLUO、DIANHUA、HANJIAN、SHANGMENDENGDUOZHONGTUJING,WEIKEHUTIGONGCHANPINZILIAO、JISHUZIXUN、JISHUZHIDAO、XIEZHUKEHUHUOWEIKEHUDINGZHIZHUANYEJIGUANGJIAGONGJIEJUEFANGANDENGDUOZHONGSHOUQIANKEHUFUWU。

    2、公司在总部及苏州、青岛、宁波分公司设有四个设备齐全的智能展厅,配备专业的接待团队,可随时为客户提供现场参观考察接待,现场试机测试,来料打样及样品邮寄等服务。

  • SHOUZHONGFUWU

    XIEZHUYONGHUGUIHUA、SHEJISHENGCHANCHANGDI,MIANFEIKEHUPEIXUNDENG

    1、GONGSIBINGCHENGCHENGXINGONGPINGYUANZE,WULUNHETONGJINEDAXIAO、WULUNXINLAOKEHU、WULUNGUONEIWAIKEHU,WOMENDOUHUICHENGXIN、GONGPINGDUIDAI;

    2、YANGEZHIXINGHETONGGUIDINGDEGEXIANGTIAOKUAN,DUIKEHUDINGGOUDEMEIYITAISHEBEI,WOMENDOUJIANGYANGEZUNSHOUCHANPINBIAOZHUN、JINXINGDUOZHONGZHILIANGJIANYAN,BAOZHIBAOLIANG,DADAOYAOQIUFANGKECHUHUO;

    3、DUIKEHUDEJIQISHIYONGXIANCHANGJINXINGSHIDIKAOCHA,GENJUXIANCHANGSHIJIQINGKUANG,CONGSHUI、DIAN、QIDENGSHEBEIPEITAOQINGKUANG,XIEZHUYONGHUGUIHUA、SHEJISHENGCHANCHANGDI,YIFUHESHEBEIYUNXINGTIAOJIAN;

    4、SHEBEIJIAOFUSHI,WEIKEHUTIGONGQUANTAOSHEBEIDECAOZUOSHIYONGSHUOMINGSHU,BAOKUOZHUANGJIZHINAN、BAOYANGZHINAN、XIEHUOZHINAN、PEIXUNZHINANDENG;

    5、为确保客户能高效、安全使用设备,宏山激光将提供免费、完整的客户培训,客户在使用设备前需派遣机器操作人员到宏山激光培训中心,按所购机型接受与之匹配的标准化培训,包括激光基本理论、安全保护、设备操作及保养等内容,培训合格颁发结业证书,持证上岗,有效确保机器与操作人员安全。

    售中服务

  • 售后服务

    SHOUHOUFUWU

    7*24XIAOSHI,ZHICHENGFUWU

    1、ZHENGJIBAOXIU1NIAN(BUBAOHANYISUNJIAN:GUANGXUEJINGPIAN、QIEGEZUIDENG,SHEBEIRENWEISUNHUAI、ZIRANZAIHAI、BUKEKANGLIYINSU、SIZIGAIDONGDENGBUZAIBAOXIUFANWEI),MIANFEIANZHUANG,MIANFEIRUANJIANSHENGJI;

    2、2XIAOSHIKUAISUXIANGYING,JIEDAOYONGHUBAOXIU,SHOUHOUGONGCHENGSHI24XIAOSHINEIYOUMINGQUEDAFUHUODAODASHEBEIXIANCHANG;

    3、WANGLUOYUANCHENGFUWUYU400DIANHUAFUWU,SHOUGUOZHUANYEPEIXUNDEGONGCHENGSHITONGGUOWANGLUOXIANGQUANQIUDEYONGHUTIGONGJISHUZHICHIHEFUWU;ZHUYAOLIYONGQQ、WEIXIN、TeamviewerDENGSHEJIAORUANJIANJINXINGYUANCHENGZAIXIANKUAISUZHIGUANDEPANDUANGUZHANG,BINGJISHICHULI,BAOZHENGYONGHUGENGHAODESHIYONGSHEBEI;

    4、在保修期内,公司还将不定期地指派工程技术人员到用户设备工作现进行技术巡访,对设备进行常规维护和巡检,同时解答用户提出的问题。

产品选型指导

QUANGUOXIAOSHOUREXIAN

400-8076-388

GOUJIZIXUN:LIUXIAOJIE 136-3011-2953(WEIXINTONGHAO),SHOUHOUFUWU:400-8229-288

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